Questions That Make a Difference

Creating Change with Curiosity

Contact us TODAY at [email protected] to launch the Questions that make a Difference Course in your Agency!


"Any social worker in any field, not just child welfare, should take this course! I've done a lot of training on interview techniques and this is by far the most impactful. After two years, I continue to use these questions that make a difference every day. This week I used this questioning format in interviews, to lead a management team process trajectory, in a unit meeting and in a staff 1/1. Its practice changing stuff!"

Tina, Supervisor,

Meeker County, MN, USA

The Power of Questions

We're crazy-excited about questions and the power of asking them!

In this course we'll:

  • share a simple framework for leading conversations with curiosity and humility
  • practice different types of questions
  • explore a philosophy behind asking questions

No matter your role, we guarantee this course will bring value to you and your work today!


"The Questions Course is the best thing we've done in the past three years! I wish we would have done this course first. The questioning skills we are learning are such an important foundation for everything else we've covered."

Stephanie, Supervisor

Missouri, USA


By the end of this 8 session course participants will be able to...

  • Ask questions with more humility and curiosity
  • Lead conversations with more useful questions
  • Form various kinds of questions including perspective questions, coping questions, exception questions, preferred future questions and scaling questions
  • Navigate "denial", disputes, and resistance with skillful questions
  • Communicate with increased clarity and understanding

Course Curriculum

No portion of this course can be duplicated, published or distributed without direct permission from SafeGenerations. Contact [email protected] with questions or requests.

Your Course Developer

SafeGenerations Team
SafeGenerations Team

The SafeGenerations Team has worked with policymakers, researchers, and field experts like you to develop this course. The full-time team (Andrea Robideau, Bill Schulenberg, Sarah Sundman and Sherry Amelse) has more than 50+ combined years of experience in direct practice counseling youth and families as well as safety and well-being planning with families who are involved in child welfare. They know first-hand what it takes to learn and grow in the practice of asking questions and leading conversations. SafeGenerations has provided training and consulting services to more than 70 jurisdictions across the United States and Canada to date. SafeGenerations offers training, consulting, and implementation services as well as practical technology tools to serve the whole organization - from frontline practitioners to the executive leaders.

Frequently Asked Questions

For whom is this course designed?
Whether you're a director, supervisor, or front-line staff - whether you work in a large agency or independently - whether you work in child welfare, mental health, or legal services - this course is for you. This Questions That Make a Difference course is designed for small groups.
How long do I have access to the course?
You will have access up to one month after your group finishes the course.
How can I get my team enrolled?
Contact us at [email protected]. A member of our team will get back to you you within 1-2 business days to discuss your options, answer questions and help you tailor your course to meet the unique needs of your agency.
Is there homework?
The only "homework" is the application of what you learn to your daily work. So, it shouldn't take extra time! Come to each session prepared to share with your group what you've learned from applying the ideas to your everyday work.
When does the course start and what is the schedule?
You and your group can start the course as soon as you're enrolled. There are 8 sessions. You can design a schedule that works for your group. We recommend scheduling sessions at least 1-week apart and no more than 6 weeks apart. If you're looking for something shorter or just want a taste of what this is about, consider taking Questions That Make a Difference Part 1, which is the first 3 sessions of this longer course.

Contact us TODAY at [email protected] to launch the Questions that make a Difference Course in your Agency!

Your classroom will close one month after your last scheduled session.