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Complete and Continue
Questions That Make a Difference
Classroom Orientation
ORI-A: Welcome! Get to Know Your Classroom! (0:48)
ORI-B: Setting Notifications
ORI-C: Confidentiality Acknowledgement & Course Materials
ORI-D: Having Trouble?
ORI-E: You're All Set!
Session #1: An Introduction to the Questioning Approach
1A: Questions Questions Everywhere (1:04)
1B: What is a good question? (4:25)
1C: Humble Inquiry
1D: Asking vs Telling
1E: Reflection
1F: Application (2:07)
Session #2: Perspective/Relationship Questions & Coping Questions
2A: An Image To Get Us Thinking
2B: Perspective/Relationship Questions (1:22)
2C: Perspective/Relationship Questions Application (0:58)
2D: Perspective/Relationship Questions In Real Life (1:10)
2E: Coping Questions (1:09)
2F: Reflection
2G: Application
Session #3: Exception Questions & Preferred Future Questions
3A: Welcome (1:03)
3B: Exception Questions (1:04)
3C: What Difference Do Exception Questions Make? (0:44)
3D: Preferred Future Questions
3E: Preferred Future Questions in Action
3F: Preferred Future Questions Practice
3G: Reflection
Session #4: Developing Scaling Questions
4A: What's A Scaling Question? (1:07)
4B: Forming Your Scale
4C: Important Tips (0:38)
4D: Better Scaling Questions (2:24)
4E: Application
4F: Wrap Up (1:57)
Session #5: Leading Scaling Conversations
5A: Scaling Conversations (0:57)
5B: Watch A Scaling Conversation Here! (3:59)
5C: Structure Of A Scaling Conversation (1:58)
5D: Application
5E: Follow-Up Question Examples
5F: Wrap Up (0:33)
Session #6: Prep for Using Questions to Navigate Denial
6A: Introduction
6B: Working With 'Denial' (1:14)
6C: Questions To Navigate Denial (0:33)
6D: Watch How We Navigate Denial Here! (4:29)
6E: Questions To Gather Perspectives
6F: Questions for Planning for Future Safety
6G: Moving Forward
Session #7: Using Questions to Navigate 'Resistance'
7A: What Is Resistance? (0:55)
7B: Shifting The Energy (1:39)
7C: Techniques for Navigating Resistance
7D: Moving Forward (0:46)
Session #8: Types of Questions to Avoid
8A: Introduction (0:40)
8B: Why Questions (0:20)
8C: Yes/No Questions (0:23)
8D: Leading Questions (0:29)
8E: Making An Assumption (0:32)
8F: Fixing Our Mistakes (0:38)
8G: Reflection (0:29)
Questions that Make a Difference Course Reflection
Individual Reflection
Final Group Discussion (0:38)
Final Reflections: Hearing from YOU!!
Final Documents: Certificate of Completion and CEU Application Materials
ORI-E: You're All Set!
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