Questions That Make a Difference

Creating Change with Curiosity

Contact us TODAY at [email protected] to launch the Questions that make a Difference Course in your Agency!

 

"Any social worker in any field, not just child welfare, should take this course! I've done a lot of training on interview techniques and this is by far the most impactful. After two years, I continue to use these questions that make a difference every day. This week I used this questioning format in interviews, to lead a management team process trajectory, in a unit meeting and in a staff 1/1. Its practice changing stuff!"

Tina, Supervisor,

Meeker County, MN, USA

The Power of Questions

We're crazy-excited about questions and the power of asking them!

In this course we'll:

  • share a simple framework for leading conversations with curiosity and humility
  • practice different types of questions
  • explore a philosophy behind asking questions

No matter your role, we guarantee this course will bring value to you and your work today!


 

"The Questions Course is the best thing we've done in the past three years! I wish we would have done this course first. The questioning skills we are learning are such an important foundation for everything else we've covered."

Stephanie, Supervisor

Missouri, USA

 

By the end of this 8 session course participants will be able to...

  • Ask questions with more humility and curiosity
  • Lead conversations with more useful questions
  • Form various kinds of questions including perspective questions, coping questions, exception questions, preferred future questions and scaling questions
  • Navigate "denial", disputes, and resistance with skillful questions
  • Communicate with increased clarity and understanding

Course Curriculum


  Classroom Orientation
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  Session #1: An Introduction to the Questioning Approach
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  Session #2: Perspective/Relationship Questions & Coping Questions
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  Session #3: Exception Questions & Preferred Future Questions
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  Session #4: Developing Scaling Questions
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  Session #5: Leading Scaling Conversations
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  Session #6: Prep for Using Questions to Navigate Denial
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  Session #7: Using Questions to Navigate 'Resistance'
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  Session #8: Types of Questions to Avoid
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  Questions that Make a Difference Course Reflection
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No portion of this course can be duplicated, published or distributed without direct permission from SafeGenerations. Contact [email protected] with questions or requests.

Your Course Developer


SafeGenerations Team
SafeGenerations Team

The SafeGenerations Team brings together more than 50 years of combined experience in child welfare, counseling, and family engagement. The full-time team—Andrea Robideau, Bill Schulenberg, Sarah Sundman, and Sherry Amelse—has spent decades working directly with children and families, walking alongside practitioners, and helping organizations build lasting safety and well-being.

Since 2019, SafeGenerations has partnered with over 70 jurisdictions across the U.S. and Canada, offering training, consulting, and implementation support. Their work spans from the frontlines to executive leadership and is complemented by practical technology tools designed to serve the whole organization. Rooted in collaboration and curiosity, the SafeGenerations team understands what it takes to lead meaningful conversations and to grow in the process.


Frequently Asked Questions


For whom is this course designed?
Whether you're a director, supervisor, or front-line staff - whether you work in a large agency or independently - whether you work in child welfare, mental health, or legal services - this course is for you. This Questions That Make a Difference course is designed for small groups.
How long do I have access to the course?
You will have access up to one month after your group finishes the course.
How can I get my team enrolled?
Contact us at [email protected]. A member of our team will get back to you you within 1-2 business days to discuss your options, answer questions and help you tailor your course to meet the unique needs of your agency.
Is there homework?
The only "homework" is the application of what you learn to your daily work. So, it shouldn't take extra time! Come to each session prepared to share with your group what you've learned from applying the ideas to your everyday work.
When does the course start and what is the schedule?
You and your group can start the course as soon as you're enrolled. There are 8 sessions. You can design a schedule that works for your group. We recommend scheduling sessions at least 1-week apart and no more than 6 weeks apart. If you're looking for something shorter or just want a taste of what this is about, consider taking Questions That Make a Difference Part 1, which is the first 3 sessions of this longer course.

Contact us TODAY at [email protected] to launch the Questions that make a Difference Course in your Agency!

Your classroom will close one month after your last scheduled session.